While there are direct solutions, such as reaching out to me for assistance on your account in the event that you'll miss a payment, you can use these links if payment HAS already been missed and there's a negative balance on your file.
This will deter from cancellation and possible collection activity and quite a few fees for failure to pay for services rendered.
Choose 1 of the following:
If you need to update your payment method, please do so at least 5 days prior to your next payment using THIS link.
To resolve your account using alternative payment options such as bank transfer, wire, WesternUnion, MoneyGram, money order, or to find out what your other options are, use the live chat widget at the bottom-right of the page and we can work together to bring your account current and start working on the dispute process again.