Oboarding FAQ's

Oboarding FAQ's


Q: I received an error on the IdentityIQ page and it said expired (or another error). What do I do?
A: Copy & paste this full link into the browser address bar https://member.identityiq.com/help-you-to-save-money.aspx?offercode=431134PT

Q: Where can I submit my credit monitoring username & password, and identification if it wasn't provided on the contract?
A: You can securely send your credentials and identification HERE

Q: Is this my client portal where I'll get my credit repair updates?
A: No. You will receive notification to create your password to login to creditrestorationportal.com after disputes are created and sent out on your behalf

Q: When will I receive my client portal, analysis, analyzer, and dispute letters? 
A: Assuming that all 3 required onboarding steps have been completed, dispute letters are sent out on the 9th business day after sign up. 3-5 days AFTER disputes have been sent out, you'll receive your portal, analysis, and analyzer for your copies

    • Related Articles

    • Post-Sign Up

      Your Welcome Pack has been received! Now what? Q. I've filled out my Welcome Pack and submitted my documentation, now what? A. You've gotten through the hardest part! Congrats! I now 100% take over while you sit back and relax. Assuming that I can ...

    • How to Sign Up for Services

      Welcome to the onboarding instructions article!  Simply complete all 3 steps and you'll be good to go:  STEP 1 Payment:  A. If you were offered services at the rate of $139/m, use the following link to submit payment:  https://quickclick.com/r/w3f7h ...

    • Submit Updates & Cancellation

      Update your payment method Provide your 20-day Cancellation Notice before the next payment due date Update IdentityIQ (or other monitoring) credentials: A. If you are a new client and do not have a portal yet: submit here B. If you are an existing ...

    • Program Timing and Updates

      Unlike regular credit repair, I don’t use specific timing, like 30-45 days or 45-60 days.    Confused a little bit? Let me explain:    With the factual dispute method I use, all timing depends on what was disputed, when, with whom, tactic and ...

    • Oops! I Missed a Payment

      Missed a Payment? You Have Options Here are some single-usage payment links to resolve your account While there are direct solutions, such as reaching out to me for assistance on your account in the event that you'll miss a payment, you can use these ...